Policy: Cancellations require 24 to 48-hours notice. Your appointment will be non-refundable when cancelled within the 24-hour window of the appointment date and time. If cancelled between 24 to 48-hours before the appointment date and time, you are eligable for a 50% refund.
Note: If you are feeling unwell, or know you cannot make the appointment date and time: please call or email ahead of the 48-hr window, so we can reschedule or cancel your appointment without incuring and losses.
These policies are in place due to the significant time and value of the appointments. If you would like to avoid losing any appointment costs, you can contact us and reschedule prior to the 48-hour window leading up to the appointment date and time. Please refer to our terms and conditions for more information..